Last Updated and Effective: August 23, 2020
Our Privacy Policy describes how we use Personal Data we receive from different sources. This Privacy Shield Policy describes how we process Personal Data covered by the Privacy Shield in all of our products and services, including the HighSide collaboration application, Microsoft Teams encryption application and Multi-factor Authentication platform.
HighSide, Inc. . (“HighSide”, “we”, “our” or “us”) complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the Untied Kingdom, and Switzerland to the United States. HighSide, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern to the extent of the conflict. To learn more about the Privacy Shield program, and to view our certification, please visit: https://www.privacyshield.gov/list
HighSide’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
The HighSide platform is architected to never have access to the content of your message or channels.
We collect or may collect several types of information from and about users of the Site, the Applications and the Services, including:
The following is information that our server can see and is available to be changed:
We collect this information:
Certain web transactions may also involve you calling us or our calling you. Please be aware that we may monitor and, in some cases, record such calls for staff training or quality assurance purposes.
Information You Provide to Us. The information we collect on or through the use of the Site, the Applications and the Services may include:
You also may provide pictures, audio and video recordings, text, data, information and other input or any other content linked, posted, and/or submitted by you or other users to be published or displayed (hereinafter, "posted") on the Site, the Applications or the Services, or transmitted to other users of the Site, the Applications or the Services or third parties (collectively, "User Content"). Your User Content is posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Applications or the Site with whom your User Content is shared. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
Information We Collect through Automatic Data Collection Technologies. As you navigate through and interact with the Site, the Applications or the Services, we use or may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
The information that we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties or you provide to us. It helps us to improve the Site, the Applications or the Services and to deliver a better and more personalized service, including by enabling us to:
If you do not want us to collect this information, do not download the Applications or delete them from your devices.
The technologies we use for this automatic data collection may include:
HighSide does not host any advertising or third-party data collection technologies on its websites or in its applications.
We do not control third parties' collection or use of your information to connect to HighSide’s infrastructure.
HighSide shares personal data with third parties for the following purposes:
You may be able to opt out of receiving personalized advertisements from companies who are your Network Service Provider or who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info and http://www.networkadvertising.org/choices/. You may also use TRUSTe's Preference Manager at http://preferences-mgr.truste.com.
Privacy Shield requires that, "In the context of an onward transfer, a Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. The Privacy Shield organization shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage."
HighSide acknowledges the right of EU, UK, and Swiss individuals to access their personal data pursuant to the Privacy Shield and will grant individuals reasonable access to personal information it received pursuant to these Principles. Our Privacy Policy explains how you may access and/or submit requests to review, correct, update, suppress, or delete Personal Data. You may also send us an e-mail at [email protected] to request access to, or to correct or delete any personal information that you have provided to us. We cannot delete certain of your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
HighSide has a requirement to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements and its liability in cases of onward transfers to third parties.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to [email protected]
If you are not a resident of the EEA or Switzerland or we have received your information from you through our websites, applications and services, please see our Privacy Policy for information about your choices. https://HighSide.io/privacy-policy
In compliance with the Privacy Shield Principles, HighSide, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union, the Untied Kingdom, and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact HighSide, Inc. at:
HighSide, Inc. has further committed to refer unresolved Privacy Shield complaints to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. The services of BBB EU PRIVACY SHIELD are provided at no cost to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction
If you have any questions regarding this Privacy Shield Policy, please contact us by [email protected] or write to us at: HighSide, Inc., 6751 Columbia Gateway Drive, Suite 300, Attn: HighSide, Inc., Columbia, MD 21046.