Pricing

Monthly
Annually
Enterprise
$3.31 $2.49
per user/month paid monthlyannually
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For organizations that have advanced compliance requirements, attachment size limits and want on-prem deployment options. Teams messaging & file security come standard.
  • Includes all Business plan features, plus:
  • Streaming Compliance API for SIEMs and Event Management
  • 300MB file size limit
  • Custom data retention policies
  • ON-PREM deployment options
Government
- $4.15
not available monthly per user/month paid annually
Contact Sales Schedule Demo
For government organizations that have secure hosting requirements and isolated computing environment needs. Security & compliance come standard.
  • FedRAMP Moderate (High available)
  • DoD Impact Level 4 (IL-5 available)

Trusted by Government Organizations & Enterprises Around the World

Pricing FAQs

Do you offer discounts for nonprofits and educational institutions?

HighSide supports nonprofits and educational institutions in their mission whenever possible. We have officially partnered with nonprofits and charitable organizations in the past and extend the deepest possible discounts on any of our SaaS offerings when and where applicable. Please contact us for more details.

Does HighSide offer free trials?

HighSide offers free-trials on select SaaS product offerings. HighSide does not offer free-trials for on-prem deployments, but on-prem plans could be eligible for a POC.

What are the supported payment methods?

The fastest and easiest payment method is by credit card subscription, managed by our billing panel. ACH payments are also supported for invoices above $1,000.00 and wire transfers are supported for invoices above $10,000.00.

What are the supported billing currencies?

HighSide supports USD, GBP, and EUR currencies.

Do you charge sales tax/VAT?

HighSide reserves the right to assess applicable taxes as required by local law. Depending on location, customers may be charged transaction or VAT taxes when purchasing.

We need to add more users to our team, how will that be billed?

For SaaS customers you can add/remove users at any time and your account will automatically scale up or down. For on-prem users, you will need to purchase additional blocks of user licenses - payment will be prorated to cover the remainder of the current billing period.

Can we upgrade/downgrade plans?

Upgrading/downgrading you plan is easy for customers on our SaaS platform. Customers trying to go from SaaS to on-prem/single-tenant, or downgrade from on-prem to SaaS will need to coordinate with HighSide's support team for a migration plan. It may not be possible to port existing data from on-prem to SaaS or SaaS to on-prem. Also, please keep in mind that downgrading could resulting in losing access to certain features, storage space, etc.

What is the cancelation/refund policy?

Your subscription can be canceled at any time. It will remain active at its current level through the end of the billing period that you’ve already paid for. HighSide does not offer refunds.

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